Frequently Asked Questions

If you have any questions or inquiries just check out
the most frequent questions asked by our customers
so you can get a better insight about how PassTo works.

FAQs

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

Can my PassTo transfer be cancelled?

Transfer cancellations using PassTo depend on a number of criteria, including when the cancellation request is made and the transaction's status at the time.

If the recipient has already collected the funds, it may not be feasible to cancel your transfer. Immediately contact the PassTo customer service team if you need to cancel a transfer. They will inform you of your alternatives and help you with your request.