Frequently Asked Questions

If you have any questions or inquiries just check out
the most frequent questions asked by our customers
so you can get a better insight about how PassTo works.

FAQs

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

Can my PassTo transfer be cancelled?

Transfer cancellations using PassTo depend on a number of criteria, including when the cancellation request is made and the transaction's status at the time.
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If the recipient has already collected the funds, it may not be feasible to cancel your transfer. Immediately contact the PassTo customer service team if you need to cancel a transfer. They will inform you of your alternatives and help you with your request.

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