Frequently Asked Questions

If you have any questions or inquiries just check out
the most frequent questions asked by our customers
so you can get a better insight about how PassTo works.

FAQs

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

How can I redeem PassTo Plus points?

You can redeem your points by following the below steps:

From Web App:

  1. Visit passto.co.uk and log in to your profile.
  2. Tap on the "Send Money" button located side menu and provide your transfer details.
  3. Tap the "Redeem Points" button on the bottom.
  4. Choose your available redemption tier to apply the corresponding discount. You'll then be redirected to finalize your transfer, and the discount will be automatically applied.

From Mobile App:

  1. Open the PassTo app and log in to your profile.
  2. Tap on the "Transfer" icon located on the bottom bar and provide your transfer details.
  3. Scroll down and tap the "Redeem Points" button.
  4. Choose your available redemption tier to apply the corresponding discount. You'll then be redirected to finalize your transfer, and the discount will be automatically applied.

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