Frequently Asked Questions

If you have any questions or inquiries just check out
the most frequent questions asked by our customers
so you can get a better insight about how PassTo works.

FAQs

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

How can I send money with PassTo? 

To send money internationally with PassTo in a snap, please follow these simple steps:

  • Step 1: Visit the PassTo web app or install the mobile app. Visit our web app on www.app.passto.co.uk if you prefer using the web browser or download the PassTo mobile app from the Apple App Store or Google Play Store, depending on the type of device you're using. You can also use this link to download the app from the appropriate app store based on your device type.
  • Step 2: Register a PassTo account. Create a new PassTo account. Registration is simple and quick, taking only a couple of minutes. You have many options, including Apple, Google, Facebook, and your email address.
  • Step 3: Perform the verification procedure. After registering, you must complete the verification process so that PassTo can confirm your identity. You must provide your address, nationality, a photo of your photo identification, and a selfie. This is a crucial step because it allows PassTo to verify that you are creating your own account and not an impostor's.
  • Step 4: Create a payment method. Having completed registration and verification, you are now set to make your initial PassTo money transfer. Configure the method of payment for the money transfer at this stage of the procedure. As a payment option, you may choose between a bank account and a credit/debit card.
  • Step 5: Include details about the recipient. Now is the time to add recipient information. In this step, you will specify the recipient's full name, email address, and delivery method. You can choose to pay a recipient via bank deposit, mobile wallet credit, or cash pickup with PassTo. Enter the required information based on the selected delivery method.
  • Step 6: Complete the transfers' specifics. The next step is to verify that all information entered is accurate. Once you are satisfied with the recipient information and transfer amount, click the Confirm button at the bottom to submit your transfer. PassTo will display a confirmation message indicating that your transaction has been accepted and will be processed if all goes well.
  • Step 7: Track any updates to your transaction. You can check the status of your money transfer at any time using PassTo. Simply choose the transaction from your list of money transfers, and the application will display the most recent status. PassTo will also send you notifications as your transaction advances to the following steps.

Using the PassTo mobile app, it is quick and simple to send money. You can send money abroad with minimal effort.