Frequently Asked Questions

If you have any questions or inquiries just check out
the most frequent questions asked by our customers
so you can get a better insight about how PassTo works.

FAQs

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

How to send Mobile Airtime Top-up with PassTo?

Step 1: Sign up for a PassTo account. After you have downloaded the PassTo mobile app, register for a new PassTo account. Registration is quick and easy, and only takes a couple of minutes. You have many options that include signing up with Apple, Google, Facebook or your email. 

Step 2: Complete the verification process. After signing up, the next step is to complete the verification process so PassTo can verify your identity. You will need to provide your address, nationality, picture of your photo ID and a selfie. This is a very important step as it enables PassTo to validate that you are creating your own account and not an imposter.

Step 3:Click on ’’Airtime’’ button: After clicking the airtime button you need to choose your payment method, a bank deposit or a credit/debit card.

Step 4: Enter the mobile number you would like to top up or choose from your ‘’Contacts’’. Then choose the amount you would like to send from the displayed list.