Frequently Asked Questions

If you have any questions or inquiries just check out
the most frequent questions asked by our customers
so you can get a better insight about how PassTo works.

FAQs

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

Under what circumstances can I lose my PassTo Plus points?

You should redeem your PassTo Plus points before they expire within 12 months from the date acquired. Doing so will help reduce costs on your international transfers. Remember, deleting your PassTo account will also lead to the permanent loss of your points, so it's essential to consider this before proceeding.