Enjoy a special welcome rate on your first transaction.

Frequently Asked Questions

If you have any questions or inquiries just check out
the most frequent questions asked by our customers
so you can get a better insight about how PassTo works.

FAQs

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

What customer service options does PassTo offer?


If you require assistance with your money transfer through PassTo, or if you have any questions about the service, you can reach out to the customer support team.


The PassTo customer service team can be reached through any of the following methods:

  • Email: You can contact the PassTo customer service staff by email at support@passto.co.uk
  • Online chat: You can chat with a PassTo representative from within the app or on their website
  • Phone: You can reach the PassTo support team at +44 20 3389 7959 if you desire to talk with a representative
  • Online web form: Additionally, you can contact PassTo support by filling out a web form on their Contact Us page
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PassTo's website also features a support section with solutions to frequently asked issues. Check these resources, as your query may have been answered here.

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