FAQs

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

FAQ Icon

Frequently Asked Questions

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

Airtime

What is Mobile Airtime Top-up?

A mobile top up helps you directly send mobile credit to your friends and family abroad.

How many countries have PassTo support for Airtime Top-up?

PassTo allows you to send Airtime top up to +150 countries through 1.7k mobile operators instantly.

How to send Mobile Airtime Top-up with PassTo?

Step 1: Sign up for a PassTo account. After you have downloaded the PassTo mobile app, register for a new PassTo account. Registration is quick and easy, and only takes a couple of minutes. You have many options that include signing up with Apple, Google, Facebook or your email. 

Step 2: Complete the verification process. After signing up, the next step is to complete the verification process so PassTo can verify your identity. You will need to provide your address, nationality, picture of your photo ID and a selfie. This is a very important step as it enables PassTo to validate that you are creating your own account and not an imposter.

Step 3:Click on ’’Airtime’’ button: After clicking the airtime button you need to choose your payment method, a bank deposit or a credit/debit card.

Step 4: Enter the mobile number you would like to top up or choose from your ‘’Contacts’’. Then choose the amount you would like to send from the displayed list.

What are payment methods allowed to send Mobile Airtime top-up?

You can either choose a bank deposit or a credit/debit card as your payment method.