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Frequently Asked Questions

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

FAQs

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

Transfers

How can I check the status of my transfer?

All your transactions will appear in the history tab in the app and the recent ones in the home screen. Tap any of them and you will be able to see all the information about it.

How can I repeat a transfer?

Sure! Just choose the transaction you want to repeat from the home screen or the history tab and choose to repeat it. Check the new rates though as the FX might have changed.

How do you notify me about a transfer?

You will receive several push notifications whenever your transaction moves from one state to another.

How long does a transfer take?

Most transfers are completed in real-time or during the same day. However, whenever you choose a certain country and service to send money to, we will provide you with the expected delivery time of the transaction.